Audit Order for Ola Electric by Government After 10000 Consumer Complaints Pending PLI Scheme in Danger All Details

India’s Heavy Industries Ministry has ordered an audit of Ola Electric’s service centers over more than 10,000 consumer complaints related to delayed service and wrong invoices. The audit, to be conducted by the Automotive Research Association of India (ARAI), will assess whether Ola Electric is maintaining its service standards and providing warranties. Apart from this, it will also be seen whether the company is following the necessary conditions to receive government incentives under the Electric Vehicles Promotion Scheme or not. If Ola is found in violation, the company may also lose its eligibility for the government scheme.

of reuters Report According to this, Ola Electric will have to undergo audit by the Heavy Industries Ministry. Citing a source and an official instruction, the agency said that the ministry has ordered an audit of the service centers of Ola Electric, which is already under government scrutiny after thousands of complaints from customers and users. Earlier this week, Ola received a notice from the Indian Consumer Protection Agency after 10,000 complaints were filed against the company over issues like delayed service and wrong invoices.

The audit will reportedly ensure that Ola Electric is maintaining its service centers and honoring the warranties given to users. Not only this, it will also be seen whether the company is eligible to come under the government scheme issued to promote electric vehicles or not.

Reports suggest that the Automotive Research Association of India (ARAI), a testing and certification agency under the Industry Ministry, has been asked to conduct the audit. If violations are found, Ola’s eligibility to receive incentives under the government scheme may be affected.